Policies

Payment & Registration

A confirmation will be sent to the email provided upon registration.
Full payment is due upon receipt of the confirmation of registration. Payments must be made by E-Transfer.

By registering, participants commit to regular attendance. Our programs' high degree of effectiveness is the result of sequential curriculum design. This means that the content of a given session builds upon the skills and knowledge gained in previous sessions. This design increases long-term retention and integration. Further, a primary objective of our classes is to develop a community in which participants make connections with their peers through cooperation and participation. Frequent absences have a negative impact on the student's progress.
If a student cannot attend a class, please notify the instructor by email as soon as possible.

If cancellation is received 6 working days before the start of the class or earlier, a full refund will be provided.
If cancellation is received 5 working days before the start of a class or later, no refund will be provided.
No partial refunds will be provided for missed classes.

The Drop-Off window is 15 minutes before that start of a class.
The Pick-Up window is 15 minutes after the end of a class.
If you will be late for pick-up or drop-off, please notify the instructor by email as soon as possible.
If the student has permission to leave on their own, please complete the Independent Transport form.

If a class cannot be given on a given date, new dates will be addded to the end of the program based on the same schedule if possible.
Partial refunds will only be issued if more than 2 class dates are permanently cancelled.